JLL

MSSP Facilities

JLL

Oct 31st, 2022
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
200 East Randolph Street
Chicago, Illinois 60601
https://www.us.jll.com/en/careers

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
WE’RE HIRING – MSSP – FACILITIES OPERATIVE

ABOUT US:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…

INGENUITY:
EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JOB TITLE:MSSP FACILITIES OPERATIVE

REPORTS INTO:REGIONAL FACILITIES MANAGER

ABOUT THE ROLE:
A multi-disciplinary role supporting the facilities management in Copenhagen.

Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.

KEY RESPONSIBILITIES:

  • Provide support for, monitor the performance and coordinate a small team of multi-skilled operatives
  • Develop a close working relationship with key client stakeholders/partners, landlord, managing agents and all of the facilities vendors
  • Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
  • Assist in the procurement of vendors and services as required
  • Assist in financial processes to ensure that all financial management
  • Requirements are completed in a timely and accurate manner
  • Ensure prompt and accurate management of purchase orders in the internal
  • Financial management platform
  • Assistwiththemonthlyaccrualreportsandhelpmonitorthefinancetrackers
  • Conduct site inspections, assessments, regular audits and carry out safety
  • Procedures as well as all building procedures, ad-hoc duties and performance measures
  • Assist in the implementation of the property risk management program and Industry best practice operations
  • Maintain premises in neat and good working condition at all times
  • Maintain duplicate office keys in good order
  • Support the implementation and monitoring of disaster recovering and business Continuity plans
  • Follow established escalation procedures and incident reporting procedures
  • Provide support for regular management reports and projects as required
  • Achieve key performance indicators (KPI) and service level agreement (SLA) Targets

WORKING LIFE:
On a daily basis you will be working across multiple sites

The main business language spoken in our offices is English

Knowledge of English and local language is essential.

The role will be structured on a shift basis over a 5-day week

On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota

ABOUT YOU:
You are keen to develop within the workplace, spending time supporting a multi- disciplinary team gaining knowledge and expertise

You have experience in a coordinator role working within facilities, property management, hospitality or related fields

You work collaboratively as part of a team to solve problems with professionalism and service focused approach

You are adept at multitasking and are able to manage multiple projects effectively

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technology

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

#LI-JA1
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!

If you require alternative methods of application or screening, you must approach JLL directly to request this, as we're not responsible for the employer's application process.

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